Our answers for...

Frequently Asked Questions

Here are some answers for questions we usually receive.

What are all the countries you ship to globally?

Europe

Austria, Belgium, Denmark, France, Monaco, Germany, Iceland, Italy, San Marino, Jersey, Guernsey, Lichtenstein, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom

Asia

Azerbaijan, China, Georgia, Hong Kong, Israel, Japan, Kazakhstan, South Korea, Macau, Malaysia, Singapore, Taiwan, Thailand, Vietnam

Africa

Madagascar, Namibia, South Africa

Australia & Oceania

Australia, Fiji, New Zealand

North America

Antigua, Bahamas, Barbados, St. Lucia, St. Vincent, British Overseas Territories, Dutch Overseas Territories, French Overseas Territories

What types of beverages do you distribute?

We specialize in distributing a diverse range of alcoholic beverages, with a primary focus on spirits, though we also support wines and craft beers.

What support do you offer for new brands looking to enter the market?

Our primary focus is on managing all logistics for direct-to-consumer sales while ensuring full regulatory compliance. We advise new brands entering the market to support their initiatives with strategic brand marketing investments for best results.

Do you provide exclusivity in distribution for certain brands?

Yes, depending on the brand's market strategy and our assessment, we can offer exclusive distribution agreements. Let's discuss how this might work for your brand.

What logistics services do you offer?

Our logistics services encompass everything from warehouse storage, order fulfillment, and inventory management, to customs clearance and last-mile delivery. We ensure that your products are handled with care and reach their destination on time.

How do you ensure the quality and safety of the products during transit?

We adhere to strict quality control standards and use only certified, secure transportation methods to maintain the integrity and safety of your products throughout the distribution process.

What is your return policy for unsold or damaged goods?

We accept returns of unsold or damaged goods under specific conditions.

Are there any special conditions for high-volume orders?

For high-volume orders, we offer customized pricing and logistics arrangements to ensure cost-effectiveness and efficiency. Contact our sales team for more information.

Ready to grow your brand?

Partner with us and join a long list of successful brands who decided to expand globally, increase their profi margins and consolidate their brand strength.